On the General tab, click Print Test Page. To print a test page, Right-click a printer, and then click Printer properties. Then click “Printer” in the top left corner of the printer queue window and make sure there isn’t a check mark next to “Pause Printing”. While still under Devices and Printers, double-click on the printer to view the printing queue and delete any jobs that are pending. While in Devices and Printers, check to make sure printer is online and is selected as the default. Make sure you have a solid green light on the printer (anything else usually indicates a paper jam, the printer door not properly closed, out of paper, or the printer not turned on). Make sure it is plugged into the USB port marked P.
The printer User Manual is on the computer desktop if you need it. PLEASE TRY FINDING SOLUTIONS IN THIS FILE BEFORE PICKING UP YOUR PHONE. Once you problem is resolved, please call us to describe it so that your experience can help others. If there is no tip here that can solve your problem, please try the following experts. These tips are the extent of my knowledge. It can damage the printer internally or result in paper jams and ribbon tearing. It's not a good idea to move the printer with the paper and ribbon still inside. With the printer, it also helps to remove the paper and ribbon and reinstall them, AFTER you try turning it off and on, unplugging and replugging it from the power supply and the computer. The best way to handle it is to do the fastest thing first: Before you restart the computer, try restarting just the program, before you restart the program, try unplugging/replugging the camera.
This will solve 90% of the problems you might have. Unplug them, then plug them right back in. In case you don’t know, the best way to solve most problems with electronics is to turn them off, then turn them instantly back on. ALSO - MAKE SURE THAT YOU UNDERSTAND YOUR BOOTH INSIDE AND OUT BEFORE YOUR FIRST EVENT, AS WE ARE DIFFICULT TO GET A HOLD OF ON SATURDAY NIGHT. PLEASE TRY TO FIND YOUR PROBLEM ON THESE LISTS BEFORE YOU CALL US FOR HELP. WE WANT TO BE AVAILABLE TO YOU, BUT SELL A LOT OF PHOTO BOOTHS.